We are here to support you 24/7
Live in a safe and respectful environment
We put your wellbeing first. We want you to feel safe, respected and supported from the moment you arrive, and to enjoy a community where you can feel at home. Student life can be exciting, but it can also bring new pressures. If you ever need a chat, have a concern or just want to check in, our team is always here for you.
Each Iglu property is supported by an on-site team during office hours, as well as Resident Leaders available after hours. All team members are trained in First Aid and as mental health first responders, so you can contact us at any time. If we don’t have the answer straight away, we’ll help you find the right support.
24/7 wellbeing support with Sonder
Alongside the support available on site, you’ll have free access to Sonder- a 24/7 wellbeing support service, for the duration of your stay at Iglu. Through the Sonder app, you can access confidential help for safety, medical, mental health and general wellbeing concerns whenever you need it. We encourage you to learn more about Sonder.
Our commitment to respect and safety
We are committed to creating a community that is safe, inclusive and free from harmful or disrespectful behaviour. As part of this commitment, Iglu aligns with and upholds the National Higher Education Code to Prevent and Respond to Gender-based Violence with a comprehensive Whole-of-Organisation Prevention and Response Plan.
READ OUR PLANAt Iglu, you’re never on your own.
You’re part of a community that cares about your wellbeing and wants you to make the most of every moment. Our team is always here for you.
Want to talk to someone before you apply?
That’s cool, just get in touch via our Contact Us page. You can also book a property tour. We’re here to help!